New York runs on rhythm: commuter surges from Grand Central Terminal and Penn Station, daytime vendor waves at loading docks, after-hours tenant events, and weekend projects that bring contractors on site.
Buildings near Times Square, Hudson Yards, the Financial District, Midtown East, Long Island City, and Downtown Brooklyn see unique risks, tailgating at turnstiles, package pileups, congested lobbies, and high-profile visitors.
Our NYC building security guards are trained to keep traffic moving while locking down vulnerabilities, coordinate with property management, and support NYPD/FDNY upon request.
What Our Building Security Guards Do
Front-of-house protection & presence
Warm, professional greeting aligned to your building’s brand standards
Enforce access policies while keeping lines short during peak hours
Concierge support for directions, ADA-aware assistance, and VIP handling
Access control & visitor management
ID verification, mobile/badge credential checks, and temporary pass issuance
Tailgating/pass-back prevention and turnstile/elevator oversight
Vendor/contractor onboarding with COI/permit checks per property policy
Interior & exterior patrols
Scheduled and randomized patrols of lobbies, stairwells, rooftops, parking areas, and BOH corridors
Door/gate/lock checks with time-stamped documentation
Camera monitoring, VMS alert response, and incident triage
Rapid communication with building engineers, operations, and management
Detailed reports with photos/video as appropriate
Emergency readiness
Clear escalation paths and building-specific emergency action plan alignment
Evacuation assistance, fire panel coordination with life safety teams, and post-incident documentation
Table-top drills and refresher training to keep the team sharp
Built for New York City
Manhattan: Class A high-rises in Midtown and Downtown require polished, hospitality-forward guards who work seamlessly with life safety, engineering, and elevator vendors.
Brooklyn: Mixed-use towers and creative office spaces around Downtown Brooklyn, Williamsburg, and DUMBO benefit from flexible guards who can pivot from concierge service to freight oversight.
Queens: LIC and Jamaica transit hubs demand throughput management for commuter surges and multi-tenant vendor flows.
The Bronx:Healthcare, education, and municipal sites emphasize visitor screening and de-escalation.
Staten Island: Campus-style facilities and residential properties require perimeter patrols and strong community presence.
Training & Standards
Our NYC building security guards receive site-specific training that covers:
Access systems: badges/mobile credentials, turnstiles, and visitor platforms
Post orders: custom SOPs, escalation trees, and shift-to-shift handoffs
De-escalation & conflict management: calm, professional interventions
Customer experience: greeting standards that reflect your property’s image
Regulatory awareness: coordination with building policies, union/non-union guidelines, and COI procedures
Technology That Elevates People
We integrate with your existing security tech stack, access control, CCTV, and visitor management, to make the lobby faster and safer.
Expect:
Digital post orders & real-time reporting (photos/video)
Service dashboards with KPIs (incidents, response times, throughput)
Audit trails for contractors, vendors, and deliveries
Analytics-driven staffing recommendations for rush hours near Grand Central, 42 St, Fulton Center, Atlantic Terminal, and Jamaica Station
Industries & Properties We Serve
Office & Mixed-Use: Midtown Class A towers, Hudson Yards campuses, and FiDi high-rises
Residential & Condo: Luxury buildings where white-glove hospitality and strict access control are essential
Healthcare & Education: Hospitals, clinics, and campuses with sensitive visitor screening protocols
Retail & Hospitality: Flagships and hotels around Times Square, Fifth Avenue, and Downtown Brooklyn
Government & Critical Infrastructure: Heightened post orders and compliance-driven operations
Onboarding Without Disruption
Site Walk & Risk Review. Map flows, pain points, and post coverage.
Custom Post Orders. Co-authored SOPs with your team; clear roles and handoffs.
Recruit & Match. Guards selected for service fit and communication skills.
Shadow & Handoff. Overlap with current vendor to ensure continuity.
Go-Live & QA. Supervisors on site; weekly check-ins during month one.
Continuous Improvement. Quarterly reviews, refresher training, and data-led updates.
Why NYC Property Teams Choose Us
Local leadership, 24/7 availability for rapid decisions and support
Right-fit staffing for lobby presence, patrol, freight, or command center roles
Seamless tech integration with your existing systems, no rip-and-replace
Transparent reporting that your owners and asset managers appreciate
Emergency coverage available the same day when you need it most
Our Manhattan office New York, NY
Building Security Services of New York
231 West 29th Street 8th Floor New York, NY 10001
Ready to upgrade your building security guards in NYC? Let’s create a plan that improves tenant satisfaction, reduces incidents, and keeps your property running smoothly, day, night, and weekends.
Joseph Ferdinando is the visionary founder of Building Security Services, a leading security company renowned for its comprehensive security services. With an illustrious career spanning over 40 years in the security industry, Joseph has been instrumental in elevating the standards of security guard services for a broad spectrum of businesses and organizations. As an influential member of the Building Owners and Managers Association (BOMA) in both New York and New Jersey chapters, Joseph has played a pivotal role in shaping industry standards and practices. Read more about Joseph here.
