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What is eHub Mobile? eHub Mobile is a smartphone app available for Apple and Android devices available to all Building Security Services employees. eHub Mobile gives you access to important information from your mobile device.

How Do I Get eHub?

  • From your iPhone or Android device, go to the App Store (iPhone) or Google Play (Android) and search “eHub” and install the free app.
  • Select “Register/Forgot Password”.

  • Enter your Employee Number as the “User ID” and either bssnj.teamehub.com or bssny.teamehub.com depending on the state you’re working in. You can find your employee number at the top of your employee paystub. It’s also the same number as your Lighthouse ID you use to sign in on site.

  • Enter the information requested to validate your personal identification.

  • Set your password. Password requirements are as follows:
    • Password length must be between 6 and 15 characters and contain 3 of the 4 following items:
    • Uppercase or capital letter (ex. A)
    • Lowercase or small letter (ex. a)
    • Number (ex.1)
    • Special character (ex. # or %)

  • Create a 4 digit PIN that enables you to login quickly when reopening the app.

If you do not have a smartphone, eHub can be accessed via desktop computer at:

What Can I use eHub Mobile for?

  • Manage your work schedule, time off requests, and shifts
  • Stay up-to-date with company news and incident reports
  • Access your paystubs, W2s, and hours worked
  • View your vacation and sick time balances
  • Update your personal contact information and address
  • Enroll in benefits and access HR documents
  • Receive push notifications for extra shifts and accept them via your smartphone.

Having Trouble? Troubleshooting

  • Can’t view your paystub – Paystubs are not available on eHub until Wednesday prior to payday

  • Can’t logon – you must type in ehub.buildingsecurityservices.com for the eHub website address

  • Make sure you’re logging into the correct state portal. New Jersey and New York have different web addresses.

  • Don’t have a smart phone – access eHub web from your computer.
    • In your web browser, go to either:
    • Under the “Register” section enter your employee number and click Register
    • Enter the information requested to validate your personal identification and register
    • Set your password, see details around password requirements from the first page

  • To enable/disable push notifications for the dispatch tool regarding additional shifts, please complete the following instructions corresponding to your phone:
    • iPhone: Settings > Notifications > eHub > Allow Notifications toggle
    • Android: Apps > Settings > Notifications > eHub notification toggle

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