Building Security Services of New York has been the trusted security partner for New York City’s commercial properties since 1982. As a proud BOMA member with over four decades of experience, we understand the unique security challenges facing shopping centers, retail complexes, and malls throughout Manhattan, Brooklyn, Queens, the Bronx, and Staten Island.

Why NYC Malls Need Specialized Security Services

New York City’s retail landscape is unlike anywhere else in the world. From the bustling shopping districts of Herald Square and Times Square in Midtown Manhattan to the expansive Queens Center Mall in Elmhurst and Atlantic Terminal in Downtown Brooklyn, each location presents distinct security challenges that require customized solutions.

Mall property managers and retail center owners face mounting pressures from rising urban crime rates, complex visitor management needs, and the constant demand to balance comprehensive security with a welcoming shopping environment. Our specialized mall security services address these challenges while protecting your investment and ensuring tenant satisfaction.

Tailored Security Solutions for NYC’s Diverse Shopping Centers

Manhattan Mall Security

In Manhattan’s dense retail environment, from the luxury shops along Fifth Avenue to the department stores in Herald Square, security must be both discrete and effective. Our teams are specifically trained to handle:

  • High-volume pedestrian traffic management in areas like Times Square and Columbus Circle
  • Luxury retail protection for stores in SoHo, TriBeCa, and the Upper East Side
  • Tourist and visitor safety in popular shopping destinations
  • Emergency evacuation procedures adapted to Manhattan’s unique building codes

Brooklyn Mall Security Services

Brooklyn’s diverse retail landscape, from the Atlantic Terminal Mall in Downtown Brooklyn to the shopping centers along Flatbush Avenue in Midwood and the retail corridors of Bay Ridge, requires security solutions that understand local community dynamics:

  • Family-friendly environment protection for shopping centers in Park Slope and Carroll Gardens
  • Multi-cultural community engagement in areas like Sunset Park and Bensonhurst
  • Public transportation security coordination near subway stations and bus terminals
  • Special event security for seasonal markets and community gatherings

Queens Shopping Center Protection

Queens houses some of NYC’s largest shopping destinations, including Queens Center Mall in Elmhurst, Shops at Skyview in Flushing, and the retail complexes along Northern Boulevard in Long Island City:

  • Parking structure security for large suburban-style shopping centers
  • Multi-language communication capabilities reflecting Queens’ diverse population
  • Loading dock and service area monitoring for major retail anchors
  • Coordination with NYPD precincts across Queens’ varied neighborhoods

Bronx Retail Security

From the shops along Fordham Road to the emerging retail developments in Mott Haven and the South Bronx, our security teams provide:

  • Community-focused security approaches that respect local neighborhood dynamics
  • Youth engagement and de-escalation techniques specific to urban retail environments
  • Coordination with local business improvement districts
  • After-hours protection for 24-hour retail operations

Staten Island Shopping Center Security

Staten Island’s retail centers, from the Staten Island Mall in New Springville to the shopping plazas along Hylan Boulevard, benefit from our:

  • Suburban mall security expertise adapted to Staten Island’s unique layout
  • Vehicle and parking lot patrol services for expansive shopping center lots
  • Coordination with Staten Island’s business districts
  • Hurricane and weather emergency preparedness specific to the island’s geography

Comprehensive Mall Security Services

Armed and Unarmed Security Officers

Our professionally trained security officers are licensed in New York State and receive specialized training in retail security protocols. Whether you need discrete unarmed presence for upscale shopping environments or armed security for high-value retail locations, our team adapts to your specific requirements.

Advanced Technology Integration

We seamlessly integrate with existing shopping center systems including:

  • CCTV monitoring and surveillance across multiple retail levels and common areas
  • Access control systems for employee and vendor entrances
  • Emergency communication networks connecting to NYPD and FDNY
  • Visitor management platforms for VIP shopping services and special events

Emergency Response and Crisis Management

Our 24/7 management team provides immediate response to any situation, with guaranteed 1-hour emergency coverage deployment across all five boroughs. We maintain direct communication channels with:

  • Local NYPD precincts in each borough
  • NYC Department of Buildings for compliance issues
  • Mall management companies and property owners
  • Tenant security representatives and retail loss prevention teams

Understanding Your Challenges as a Property Manager

We know that managing mall security means juggling multiple priorities while keeping tenants satisfied and shoppers safe. Common concerns we address include:

  • Reducing after-hours emergency calls that disrupt your schedule
  • Providing single-point-of-contact management so you’re not coordinating multiple vendors
  • Ensuring consistent coverage during holidays, overnight hours, and special events
  • Maintaining professional appearance standards that reflect positively on your property
  • Delivering detailed incident reporting that satisfies insurance and liability requirements

Making Property Managers’ Lives Easier

Our approach focuses on being a true security partner, not just another vendor. Property managers working with Building Security Services report:

  • 75% reduction in time spent managing security issues
  • Zero unexpected guard no-shows with our backup coverage guarantee
  • Improved tenant satisfaction scores related to safety and security
  • Streamlined communication through dedicated account management

Why New York City’s Largest Properties Trust Building Security Services

Four Decades of Local Expertise

Since 1982, we’ve built our reputation serving New York City’s most demanding commercial properties. Our family-owned approach means accountability flows directly to ownership, and our BOMA membership demonstrates our commitment to industry best practices.

Proven Track Record

  • Zero major security incidents at our major retail clients over 40+ years
  • 24/7 management availability with owner-level accountability
  • Comprehensive insurance coverage and bonding
  • Equal opportunity employer with diverse, local hiring practices

Customized Post Orders and Protocols

Unlike national security chains that apply generic approaches, we develop customized security protocols for each location, considering:

  • Specific tenant mix and high-value merchandise locations
  • Unique architectural features and emergency egress routes
  • Local crime patterns and seasonal security concerns
  • Integration with existing building management systems

Ready to Upgrade Your Mall Security?

Don’t let security management consume your valuable time or put your property at risk. Our comprehensive mall security solutions are designed to protect your investment while enhancing the shopping experience for tenants and customers alike.

Our Manhattan office New York, NY

Building Security Services of New York
231 West 29th Street 8th Floor New York, NY 10001

Sales: (973) 414-1111
Operations: (212) 687-1711
info@buildingsecurity.com

Get Your Custom Security Assessment Today

Contact Building Security Services of New York for a free, no-obligation security evaluation of your shopping center or mall property. Our experienced team will assess your current New York City security needs and provide a customized proposal that addresses your specific challenges across Manhattan, Brooklyn, Queens, the Bronx, or Staten Island.

Call us for immediate consultation or emergency coverage deployment. When you need reliable, professional mall security services in NYC, Building Security Services delivers the peace of mind that comes from four decades of protecting New York’s premier properties.

Licensed, insured, and ready to serve your mall security needs 24/7 across all five boroughs of New York City.