Your reception desk is the heartbeat of your building’s daily operations. In New York City, where thousands of tenants, visitors, and vendors stream through lobbies every hour, reception security must blend hospitality with uncompromising access control.
Building Security Services of New York provides trained, licensed reception officers who greet professionally, manage credentials and turnstiles, monitor cameras, and keep your lobby running smoothly, 24/7 across Manhattan, Brooklyn, Queens, the Bronx, and Staten Island.
Backed by on-call management and rapid emergency staffing, our programs reduce risk, improve tenant satisfaction, and give property managers their time back.
What Reception Security Covers (and Why It Matters)
Reception security goes beyond a friendly hello.
Our officers deliver a hospitality-forward presence while executing precise security protocols:
Professional greeting & wayfinding for tenants, guests, vendors, and couriers
ID and credential checks, visitor pre-registration, and tailgating prevention
Turnstile oversight and badge troubleshooting during peak surges
Access control system operation (temporary passes, lost badge workflows)
Visitor Management System (VMS) operation with guest lists and notifications
CCTV/VMS monitoring and alert triage when the desk is the control hub
Delivery and vendor coordination in sync with dock and freight schedules
Incident reporting with time-stamped logs and shift handoff notes
Concierge-caliber service that reflects your brand standards
The result is a calm, efficient lobby where throughput stays high, tenants feel looked after, and risk stays low.
Built for New York City, By Neighborhood
Reception dynamics vary block to block in NYC.
We tailor post orders to each building’s traffic patterns, tenant mix, and neighborhood profile:
Manhattan
Midtown & Grand Central/Bryant Park: commuter surges, VIP movements, strict credentialing for Class A towers
Hudson Yards, Chelsea & Flatiron: mixed-use campuses with amenity flows and event guest lists
Financial District & Battery Park City: compliance-heavy access, high volumes of vendor and visitor credentials
Do you integrate with our turnstiles, access control, and VMS?
Yes, our officers operate within your systems and can help fine-tune workflows for speed and compliance.
What happens if a receptionist calls off the morning of a VIP event?
We maintain redundancy and can deploy a trained replacement quickly, backed by our 1-hour emergency response capability.
Can you match our brand standards?
Absolutely. Uniforms, greetings, and posture are specified in post orders, with supervisor coaching and periodic audits.
Service Areas Across NYC
Midtown, Grand Central/Bryant Park, Hudson Yards, Chelsea, Flatiron, SoHo, Tribeca, Financial District, Battery Park City, Upper East Side, Upper West Side, Downtown Brooklyn, DUMBO, Williamsburg, Brooklyn Navy Yard, Red Hook, Industry City, Long Island City, Astoria, Jamaica, Flushing, Mott Haven, Hunts Point, St. George, New Dorp.
Our Manhattan office New York, NY
Building Security Services of New York
231 West 29th Street 8th Floor New York, NY 10001
Joseph Ferdinando is the visionary founder of Building Security Services, a leading security company renowned for its comprehensive security services. With an illustrious career spanning over 40 years in the security industry, Joseph has been instrumental in elevating the standards of security guard services for a broad spectrum of businesses and organizations. As an influential member of the Building Owners and Managers Association (BOMA) in both New York and New Jersey chapters, Joseph has played a pivotal role in shaping industry standards and practices. Read more about Joseph here.
