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Protect your store, your team, and your brand reputation with retail security officers who understand New York City. Building Security Services of New York (BSS) provides trained, licensed officers for flagships, specialty boutiques, big-box doors, and shopping centers across all five boroughs, keeping shrink down, guest experience up, and operations running smoothly.
Our NY security company has supported retail environments for decades and align our approach to the priorities of property owners, managers, security directors, and store leadership.
Proven, accountable partner. We’re family-owned (founded in 1982) with 40+ years of regional experience. That continuity matters when you need consistent coverage, fast decisions, and a relationship you can actually reach.
Management on call 24/7 + rapid backup. Retail never sleeps in NYC, and neither do we. Our management team is available around the clock, with an emergency response guarantee measured in about an hour when you need extra posts or a last-minute replacement.
Built for owners & managers. If your responsibilities span multiple stores, malls, or mixed-use properties, BSS takes work off your plate with a single point of contact, consistent staffing, and reporting that fits your stakeholders.
Industry credibility. We participate in BOMA (NY & NJ), stay current on building-ops best practices, and maintain the licensing/insurance retailers expect of a security partner.
We work with your existing CCTV, access control, visitor management, and incident reporting platforms so your LP and ops teams get one coordinated picture.
Wherever your store or center is located, we’re already familiar with the foot-traffic patterns, transit hubs, and neighborhood dynamics around it:
From mall concourses and lifestyle centers to street-level flagships and transit-adjacent storefronts, we tailor posts to match each neighborhood’s tempo and your brand’s standards.
We review entry points, product risk tiers, fixture layout, POS lines, BOH pathways, delivery schedules, and neighborhood risk factors (tourism peaks, late-night traffic, nearby venues).
We map fixed and roving posts for front-of-house, fitting rooms, stockrooms, and dock/load areas, and define escalation steps and service scripts aligned to your LP policies.
Some stores need concierge-style officers with a hospitality touch; others call for firmer command presence. We staff accordingly and brief to your brand voice.
On-site supervisory check-ins, radio discipline, and real-time updates for line spikes, staffing changes, weather disruptions, or unplanned events.
Daily activity logs, incident summaries, and executive-level rollups for ownership, so managers get what they need without inbox overload.
Retail doesn’t operate in a vacuum, it’s part of a property, a portfolio, and a brand. Our service is designed for decision-makers who juggle budgets, compliance, and tenant/guest satisfaction across multiple locations. Expect measurable risk reduction, streamlined vendor management, and predictable execution that aligns with your objectives.
BSS trains officers to protect people and property while respecting your brand’s guest experience. We emphasize de-escalation, policy-aligned stops, and tight coordination with store management and LP teams. When enforcement is required, our officers follow clear procedures that prioritize safety, documentation, and liability control, so incidents are handled professionally and stand up to internal review.
Your tools work best when people use them well. We help ensure cameras are watched, radios are disciplined, visitor management is used consistently, and incidents are logged correctly, then we integrate that data into concise reports for managers and ownership.
Big drops, holiday lines, power outages, or a sudden spike in street activity, retail in NYC changes fast. We scale posts up or down, add queue control, deploy additional rovers, and coordinate with property security and local responders. And when the unexpected happens, our one-hour emergency response guarantee and management accessibility mean you’re never stuck waiting.
Yes. We staff hospitality-forward officers who protect merchandise and experience in SoHo, Fifth Avenue, and Madison Avenue environments, with clear service scripts and escalation paths.
Absolutely. We support shopping centers and mixed-use retail across Brooklyn, Queens, the Bronx, Staten Island, and Manhattan, coordinating with property security and operations.
We maintain bench depth and offer an approximately one-hour emergency coverage guarantee for surge needs.
Yes. We integrate with your systems and deliver reports in the formats and frequency managers and owners prefer.
Whether you’re opening a boutique in Williamsburg, staffing up for holiday traffic around Herald Square, or managing a center in Jamaica or St. George, BSS delivers quiet professionalism and visible results, without adding to your workload.
Building Security Services of New York
225 W 35th St Suite 900, New York, NY 10001
Sales: (973) 414-1111
Operations: (212) 687-1711
info@buildingsecurity.com
Get a Custom Security Assessment or Emergency Coverage Available Now and let’s build a plan tailored to your store, your brand, and your neighborhood.
Joseph Ferdinando is the visionary founder of Building Security Services, a leading security company renowned for its comprehensive security services. With an illustrious career spanning over 40 years in the security industry, Joseph has been instrumental in elevating the standards of security guard services for a broad spectrum of businesses and organizations. As an influential member of the Building Owners and Managers Association (BOMA) in both New York and New Jersey chapters, Joseph has played a pivotal role in shaping industry standards and practices. Read more about Joseph here.